In order to deliver a truly outstanding customer service experience for Lennar, EX Squared had to develop a solution that included the following:
Full range of Sitecore services to ensure Lennar maximizes their Sitecore investment
Creation and launch of “myLennar” web portal to guide the home buyer through the entire shopping, buying, and ownership journey, including Android/iOS compatible versions
Integration of Lennar’s Siebel and Salesforce CRM platforms with website leads and activity for a full 360 view of the consumer
Synchronization with Lennar’s JD Edwards ERP to update product information across channels in real-time and provide its supply chain with the most accurate information for planning and delivery.
Development of digital distribution methods to provide home sales information to over 50 other websites
Conversion of their entire digital experience to CDN architecture for faster load times and optimized digital experience delivery
We transformed Lennar’s digital experience into a unified, customer-first platform that drives measurable impact. Buyers now get a personalized “myLennar” journey with accurate, real-time information across every touchpoint, reducing friction from search to sale.
Centralized data improves targeting and follow up, while automated distribution keeps listings consistent on more than 50 partner sites, expanding reach and improving lead quality. The result is faster updates, fewer errors, higher engagement, and a smoother path to conversion.
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