• OUR CLIENT SLB
  • WHAT WE DID Design & Implementation
  • INDUSTRY Energy
  • PROJECT Complete Digital Experience

Global Problem, Smart Digital Solution

SLB (Schlumberger) is a $30B global oilfield services leader, delivering technology, expertise, and equipment to major clients like ExxonMobil, Shell, BP, and Chevron.

EX Squared partnered with Schlumberger to streamline global communications and enhance user experience across complex systems. Through strategic workshops, rapid prototyping, and seamless collaboration, we delivered a modular, scalable solution—launched to acclaim at SLB’s 2024 Customer Expo—driving efficiency, alignment, and rave reviews from both internal teams and end users.

Objectives

Schlumberger (SLB) came to us with a global initiative: Improve the way they communicate with complex multinational oil producers and each of the individual users of SLB products, technologies, and services. Essentially, make it easier for these customers and users to do business with SLB globally.

Solutions

In order to bring their global initiative to life, Schlumberger required a company that could:
  • See across all aspects of their problem and deliver a complete and modular design system any BU or Geo could utilize.
  • Be flexible and nimble in meeting their complex requirements, but large enough to deliver without excuses.
  • Bring deep enterprise working experience without the overhead that larger firms automatically come with.
  • Bring knowledge and experience in oil & gas and an understanding of the unique personas of that industry.

Schlumberger selected EX Squared as their preferred partner. We started with a series of design thinking and ideation workshops to help SLB define their vision, map out user personas, define user journeys and prioritize potential features.

Using the data surfaced from the workshops we began designing incremental POCs and testing with actual users to gather valuable feedback.

While that work was being defined, EX Squared began collaboration with SLB’s internal IT organization to facilitate the development of the mobile and web applications in collaboration with our India division.

Results

The product was officially launched at SLB’s 2024 Annual Customer Expo in Monaco and received rave reviews.

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