Experience Design

User Experience Design That Actually Delivers

Turning a great idea into a digital reality isn’t just about making something that looks slick.

A great product isn’t just functional or beautiful—it’s both. If it doesn’t perform, it’s not finished. If it doesn’t feel effortless, it’s not ready.

We create experiences that make sense, work flawlessly, and feel effortless for your users.

Experience Design Is Not Just About How It Looks, But How It Works

Experience design is about understanding the complete interaction a user has with your product—not just what it looks like, but how it works, how it feels, and how it fits into their world.

Every touchpoint should reinforce trust, reduce friction, and be easy to use. When done right, experience design doesn’t just support your brand—it becomes your brand.

At EX Squared, we use human-centered design principles to craft experiences that are not only visually compelling, but bulletproof—designed for real users, not just stakeholder sign-off.

Our methodology, honed across 1,400+ engagements with some of the world’s most respected brands, helps align business objectives with modern digital strategies.

And it’s how we help clients move from concept to clarity without wasting months (or millions).

Great Experiences Don't Happen By Accident

It’s the result of in-depth research, synthesizing insights and ideas, and continuous testing. When users can navigate your product and find what they need without frustration, conversion rates rise, loyalty builds, and support costs drop. UX Design is the difference between someone bouncing in seconds or becoming a lifelong user.

In a nutshell: if your digital experience isn’t centered around the user, it’s missing the mark.

Here’s how we do it

Know the Whole Story

A great product starts with understanding the customer’s journey. We identify key users, map their interactions, and uncover pain points that standard analytics miss. Whether it’s internal stakeholders or end-users, our journey maps highlight where the friction is—and how to fix it.

Test Before You Build

Prototypes aren’t fluff—they’re strategic. We rapidly build and test functional models that help validate assumptions, catch usability issues early, and save time and money before development begins. You’ll walk away with clarity, not just concepts.

Make It Beautiful and Usable

Our experience design goes beyond shiny buttons. Every element is intentional, accessible, and aligned with your brand’s voice. From scalable design systems to detailed component libraries, we create user experiences that are easy to use and even easier to love.

One Size Doesn’t Fit All

Generic UX is dead. We leverage data, behavior patterns, and business insight to tailor digital experiences that feel intuitive, not templated. From audience segmentation to behavioral analysis, we personalize with precision—so your users feel seen, not sold to.

Design for Real Use

Great UX supports how people actually work. We study your teams, analyze processes, and design workflows that reduce friction and increase efficiency. Whether it’s internal tools or customer-facing interfaces, we make complexity feel simple and purposeful.

Feedback That Matters

Your users hold the answers—we just help you ask the right questions. We conduct moderated and unmoderated testing to validate ideas, spot gaps, and get real-world feedback. Because your users don’t care about design awards—they care about whether it works.

Design An Experience People Actually Want To Use

You’re done guessing. You want results, clarity, and speed. Our lean, time-boxed processes help you move from chaos to confidence—fast. And we do it all while keeping the vibe collaborative, transparent, and refreshingly jargon-free.

This is where UX stops being “nice to have” and becomes a strategic advantage. Reach out, and let’s talk UX that works as good as it looks.

Talk with us

Let us know how we can help shape your future.

Sahil Dhawan​​

General Manager, India

Leading our international development and data science teams Sahil leads a team of over 200 highly skilled senior technologists. creating an award Winning culture has resulted in a team that delivers a level of excellence unmatched by our global competitors.

JW

Head of Design

With digital product design leadership and experience forged at great brands like Capital One, Intuit and Match®, among others, JW brings the deep experience our clients demand in order to launch award winning digital products that delight and amaze users.

Steve Darnell​​

Chief Financial Officer​

Steve Darnell is a strategic financial executive with deep experience in driving fiscal performance, operational efficiency, and long-term value creation. As CFO at EX Squared, he leads financial planning and analysis, capital strategy, and risk management while partnering across teams to align financial goals with company growth. Steve brings a data-driven mindset and a strong foundation in corporate finance, helping steer the organization through key investment decisions and scalable business initiatives.

Johanna Fernandez​

General Manager, LATAM

With over 15 years of experience in human resources and business administration, Johanna brings unique insights into stakeholder & conflict management, driven by my commitment to human development. As a licensed Practitioner of NLP and certified in Management 3.0, she is dedicated to creating collaborative environments and driving business success through effective management, conflict resolution, negotiation, and process improvement. Additionally, Johanna is a fierce advocate for women's equity in the tech industry, striving to break barriers and foster diversity and inclusion.

Mike Peloquin​​

VP

It's not every day you get to work with amazingly talented people. I'm thrilled to say I do. They're not just the people who work here at EXSQ; they're the people we collaborate with at our clients. Together we form brilliant digital product ideas into innovative enterprise-scale digital products for some of the world's best brands. We set the highest standards, we work damn hard and we have a blast doing it.

Lisa Carolan​

VP, Delivery and Operations​

Lisa brings energy and innovation to analyze needs and define technology solutions to meet our customer goals. Her experience spans recognizable brands including HP, Sony, Lennar Homes, SLB, and Bank of America along with startup and growth phase organizations.

With two decades of experience spanning major brands like HP, Sony, Lennar Homes, and Bank of America, as well as startups, Lisa excels at driving results-focused strategies that align with client goals. Her expertise in designing and implementing technology has helped organizations innovate and scale, ensuring measurable engagement and outcomes that drive mutual success.

Krishna Murthy

Chief Executive Officer

With a proven track record in helping businesses navigate the digital disruption occurring around them, his background is solidly founded in digital transformation. Under his leadership, EXSQ has grown into a premier technology partner, serving clients large and small. Krishna’s management philosophy is based on the principle of servant leadership and putting our clients first in all we do here at EXSQ, and he has set the benchmarks for how we hire and retain the finest talent possible, fostering a culture of excellence at EXSQ.

Krishna’s expertise spans technology leadership, eCommerce and SaaS development, mergers and acquisitions, and global business operations. He has notable experience in strategic planning, investor relations, and board-level interactions. With experience across companies at varying stages of maturity, Krishna also leads initiatives in data science, AI, analytics, and talent development, ensuring EXSQ remains at the forefront of innovation and operational excellence.

We use cookies to improve your experience.

EX Squared uses cookies to analyze site traffic, personalize content, and serve targeted ads. By clicking "Accept All", you agree to the use of cookies as described in our Cookie Policy. You can manage your preferences or opt out at any time.